ArtWeb’s system automatically converts your images to a format ideal for the web. However sometimes issues occur with certain file types or image sizes. As a rule of thumb: it's best to upload good quality .JPEG images that aren't too large of a file size.
If you are having trouble uploading images please check the following:
- Make sure the images are in the .JPEG file format
- Are your images very large? If so try reducing them to no more than 1200 x 1200 pixels in size, which should be about 1 - 2 Mb
- Only upload one image at a time
- Make sure to use the standard image uploader by clicking here
If you checked for the points above and you are still experiencing troubles, please contact our support via firstname.lastname@example.org and we’ll investigate further.