This article is for users who have their own top-level domain (e.g. yourname.com or yourname.co.uk) and that use the email forwarding service we provide to have a personalized email like email@example.com or firstname.lastname@example.org.
Currently when replying to emails sent to email@example.com or firstname.lastname@example.org, your recipient will see the forwarded email address (e.g. email@example.com). You can change this so your recipient will see the same address here as the one they sent the email to initially (so firstname.lastname@example.org or email@example.com).
With your email client (such as outlook, thunderbird etc.) or third party email (such as gmail, hotmail, yahoo mail etc.), it is possible to change the 'sender/reply-to' address to your website domain name when you send an email to someone. Find the service you use to send emails and follow the instructions:
Webmail Accounts - Gmail/Hotmail/Yahoo Mail
Hotmail (Windows live) and Yahoo provide the option for changing your sender/from email address.
- Unfortunately Gmail stopped allowing you to send email as a custom domain. If you want to change the sender/from email address still, please use one of the options below.
* Yahoo! Mail
- Start by clicking the options wheel in the top right corner of Yahoo Mail and click "Settings" from the drop down menu:
- Go to the ‘Account’ category.
- In the ‘Yahoo Account’ section click the grey ‘Edit’ button:
- Edit your Sending Name and Reply-to email address as desired
- Click ‘Save’
- Start by clicking the options wheel in the top right corner of Hotmail and click "Options" from the drop down menu:
- You’ll now see a whole list of options. Click the ‘Reply-to address’ option (in the Writing Email section)
- Tick the ‘Other address’ radio button and fill in your domain email address (e.g. firstname.lastname@example.org)
- Click ‘Save’
Email Clients (POP/IMAP)
All common email clients provide the option for changing your sender/from email address.
* Mozilla Thunderbird
- Go to ‘Tools’ -> ‘Account Settings’
- Select the account in question. If you only have 1 the correct page will be showing already.
- Change the email address setting -> change email address to your website email address e.g. email@example.com
- Save Changes
* Outlook and Outlook Express
- Click on "Tools"
- Click on "Accounts"
- Click on the "Mail Tab"
- Click on the account labeled as your "default" account
- Click on "Properties"
- Under "User Information", the "Name" is the name that will show in the reply address. You may change this if you wish.
- Under "User Information", the "E-mail address" is the reply address that will be used as your from or reply address. This is where you change to your website email address e.g. firstname.lastname@example.org.
- Save changes