If you can't login to your website, please check the following:
- Make sure the login details you put in are correct. (E.g. your caps lock is 'off').In case you forgot your password, click here to learn how to retrieve it.
- You may need to clear your browser’s cookies to fix the login issues. Make sure to clear all of it from the beginning of time and not just a few weeks.
Clearing cookies is different for each browser. Click here to learn how to clear cookies for your browser. Select the browser you use from the list of browsers at the top of the page.
- After clearing your cookies, you also may need to clear your browser’s cache. Again make sure to clear all of it from the beginning of time and not just a few weeks.
Clearing cache is different for each browser. Click here to learn how to clear the cache for your browser. Select the browser you use from the list of browsers at the top of the page.
- In case you have two accounts, most likely you didn't click 'logout' when you were finished with your other account. Click here to read the article on how to fix login issues with two accounts.
If you have any further problems, please let us know exactly what happens and we’ll be glad to help out. Please describe the problem as detailed as possible (e.g. what error messages are you getting, perhaps you can send a screenshot). You can reach us via: support@artweb.com
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